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News and Press Releases - Full
Articles
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Product
Launch
Brunswick, Maine, March 28,
2006 - Nexus Management plc (LSE: NXS) a provider of
specialist IT Managed Services is pleased to announce the launch of the
Nexus Management Voice Recorder (NexVR), a software product targeting
the high growth market of compliance and best practice for call centres
and many other businesses.
Designed and engineered using Nexus in
house application developers and with detailed consultation with a
major call center, the product is available in two formats, as an
appliance located on the clients server, or a remote service delivered
to the client via PSTN or VoIP. The product records incoming calls and
stores them for easy retrieval whilst constantly monitoring itself for
faults or problems. Capable of recording up to 64 calls concurrently,
NexVR is able to keep digital quality recordings for many years due to
its superior compression capabilities. The product delivers a simple to
use system and when delivered as an appliance can be sized dependant on
the businesses needs.
Roger Richardson, CEO of
Nexus, commented, "The small business market is becoming
increasingly burdened with compliance issues and our customers are
struggling to find affordable, reliable solutions to these problems.
NexVR has been designed specifically with the small to medium sized
business in mind offering them a high end product at a flexible price
point. The call recording market offers an exciting opportunity for
Nexus and we believe our product to be perfectly positioned to exploit
this potential as we leverage our existing client base whilst seeking
new prospects.
For further information,
please contact:
Nexus Management
Roger Richardson, Chief Executive
Officer +44 (0) 1862 812107
Peter Weller, Finance Director
ICIS
Tom Moriarty / Caroline Evans-Jones
+44 (0) 20 7651 8688
HB-Corporate
Imran Ahmad +44 (0) 20 7510 8642
About Nexus Management plc
Nexus Management is a growing
specialist IT Managed Services Provider focusing on the SME market.
Nexus has two key markets: the UK and the US, where it can offer to its
customers 24 hour support. Nexus specialises in Remote Server
Management, Disaster Recovery, Data Storage and Wide Area Network
Management and monitoring - providing Enterprise calibre technical
support to SMEs. Through its world class data centre in Maine,
Nexus’s customers have access to highly secure and robust IT
infrastructure, monitoring and support.
Nexus Management plc is listed on AIM,
a market of the London Stock Exchange. For further information on the
company, please visit www.nexusmgmt.com
Join
us for "A Practical Approach to Business Continuity"
Join your fellow MESDA members and
friends at NET PM at Nexus Management on March 2, 2006 from 5:00 to
8:00 PM. Nexus Management will be co-hosting this informative event
with Mid-Maine Communications. During the evening we will field
questions on the popular topic of business continuity for your business.
The guest speaker for NET PM will be
Steve Symonds, Director of IT for Hammond Lumber Company. Steve will
speak on how he addressed business continuity for Hammond Lumber. We
will then have the opportunity to discuss how you might implement a
practical, functional and affordable business continuity program for
your company.
In addition to our guest speaker we
will have Nexus and Mid-Maine Engineers and management on hand to
address specific questions. There will be refreshments, user
discussions, live demonstrations and coordinated tours of the Nexus
Management data center.
Please join us for an evening of
practical discussion and interactive demonstrations.
Directions:
4 Industrial Parkway, Brunswick, ME
04011 207-319-1100
295 to exit 28 (formerly 22)
Take Route 1 North for about 2 miles
Take a right at the Dunkin Donuts onto Church RD
Stay on Church RD for about a mile and take a right into the Brunswick
Industrial Park
Nexus is the second right past Dead River and our entrance is on the
left.
The sign from Industrial Park RD will say Maine Natural Gas (we share
office space with them)
Nexus
Management invited to participate in a High Tech Connections (HTC)
Forum, scheduled between leading Dutch and American companies,
government officials and universities to promote international
relations.
Brunswick, Maine, September
19, 2005 - In a united effort to drive technological
innovation and strengthen business partnerships between the Netherlands
and the United States, hundreds of top industry leaders, government
representatives and scientific researchers will converge for the second
High Tech Connections (HTC) Forum in Boston on September 25-27.
Launched last year at Silicon Valley,
HTC was created by the Dutch Ministry of Economic Affairs, the
Netherlands Foreign Investment Agency, the US Embassy in the
Netherlands and the US Commercial Service to allow each country to draw
upon its respective strengths to develop and deliver new products,
services and technology.
"This second HTC Forum represents a
major opportunity for bridging strategic alliances between U.S. and
Dutch business and scientific leaders. Together, we can continue to
foster the innovative technology needed for economic growth in the 21st
century," said Karien van Gennip, Minister for Foreign Trade, the
Netherlands. "In addition, because the Netherlands is the gateway to
Europe, HTC provides the proper platform to highlight the attractive
trade and investment climate the Netherlands has to offer."
Roger Richardson, Nexus' CEO: "We are
delighted to have been asked to participate in this event. We believe
it fits squarely within our strategy of providing multi-national IT
services to our clients - no matter where their business takes them.
This is a first opportunity to meet with growing Dutch organizations
seeking to expand their business into the USA."
Nexus, a global IT services company
with offices in the US and UK, was selected as the only organization in
Maine to participate in this event.
Contact: Fred Masciangelo
US Sales Manager
Nexus
Management and Mid-Maine Communications Partner to Provide Business
Continuity Solutions
Mid-Maine Communications'
customer's now have access to Nexus Management's secure Data Center
services
Brunswick, Maine, August 29,
2005 - Nexus Management today announced that they have had
begun activating networked continuity solutions for business customers
through a partnership with Mid-Maine Communications. Mid-Maine
Communications has extended its fiber-based network to Nexus' Brunswick
Data Center in order to serve business customers. In doing so,
Mid-Maine now has the ability to improve protection for any customer
concerned about their mission critical business applications. Now, any
Mid-Maine customer could gain secure access to Nexus Management's world
class, state of the art Data Center to house their applications.
Mid-Maine Communications offers its
corporate customers private network connectivity, avoiding the risk of
using the Internet for confidential data transfer. Typically the IT
environment is managed at the central office of an organization with
all branch offices communicating back to there. A network outage would
then affect everyone else until the main office is back on line. By
connecting to Nexus through the Mid-Maine Communication network, you
can minimize individual connectivity issues at a specific branch office
and keep all other offices up and running.
Steve from Hammond Lumber, one of the
largest building material suppliers in Maine and a client of Mid-Maine
Communications commented, "We have always been concerned about
connectivity up in our corporate office in Belgrade and by using
Mid-Maine Communications and Nexus we have been able to alleviate
network issues that would have affected our communication between our
many branches or with vendors while adding another layer of redundancy.
In the process of this transition we are pleased that we have also
saved on other valuable resources, time and money."
Roger Richardson, CEO of Nexus
Management said, "The partnership with Mid-Maine Communications allows
our customers to take advantage of two great organizations coming
together to provide valuable solutions for Maine businesses." Mr.
Richardson continued, "This relationship allows companies such as
Hammond Lumber to operate in Maine and still have reliable network
services combined with secure data center solutions previously only
available in larger markets."
Mid-Maine Communications is a
Maine-based telecommunications company and provides businesses a
competitive alternative to the incumbent phone company throughout
Maine. Mid-Maine has a complete suite of products and services that
include local and long distance services, data communication services
and Internet services all backed up by an exceptional account
management program. Mid-Maine Communications also serves as an
independent local service provider for residents and businesses in 26
communities surrounding Bangor, Maine.
They can be reached at www.midmaine.com or 877-Mid-Maine.
Nexus
wins contract to support UK Law Firm
Royds, a Commercial Law Firm based in
London and Surrey, had been struggling with their IT infrastructure for
the past six years. The Firm had become increasingly dependent upon
computer technology to produce its work. The very system that was meant
to make life easy backfired severely because of alarming failures of
the desktop devices themselves, which needed to be replaced at the rate
of several per week.
Peter Wootton, Royds Partner
in charge of IT: "We had never been fully satisfied
with the system, running slow for no apparent reason, despite moving to
a different IT support company several years ago. Load balancing simply
never worked - switching users from server to server, caused further
log-in bottlenecks, as well as frustration for all the people affected.
Increasing unhappiness, not only with our system, but also the external
IT support, led us to speak to Nexus. Because of the extreme
seriousness of the situation, the Partnership then asked Nexus to
implement a new system with the utmost speed."
Nexus quickly produced Project Plans
and specified hardware; next set about building and testing the
installation of new PCs. Nexus uses PC Lifecycle Management, a tool to
build PCs and maintain them up to date with all the latest security
releases and software. The power of PCLM enabled Nexus to build 76 PCs
and deploy them in two days!
Richard Woodman, Royds
Partner in charge of Finance: "When Nexus promised
that they could install 70 PCs virtually simultaneously we were
delighted - but sceptical. Thanks however to their PC Lifecycle
Management system we were able to witness them "building" our PCs on
site, 20 at a time and rolling them straight out to desk tops. Highly
impressive."
Next, the servers were built over the
course of a week and installed during a weekend. The Nexus Helpdesk
fielded all calls on the Monday and by Tuesday evening everything was
quiet and working smoothly! Backup was run remotely to Nexus offices in
Brunswick, USA.
Pete Paterson, CEO of Nexus
Management (EMEA) Ltd: "With Royds, we were able to
use state-of- the-art technology after an in depth review had shown how
much trouble their present IT was causing the company. After the build
of new PCs and servers, our new client has settled down to routine
remote maintenance, with the Nexus Helpdesk handling most of their
issues, acting as a conduit for any technical queries and if necessary,
passing them on to our engineers."
Peter Wootton: "The
ability of Nexus to monitor and maintain our equipment remotely is
leagues ahead of the quality of support Royds previously experienced.
The Firm was in a very serious position as far as being able to fulfil
our work and our commitments to our clients. Now we feel that we have a
system that runs well and is maintained automatically. We are
delighted. We have found with Nexus that, when they promise to do
something, they deliver."
Maine Coast Heritage Trust
Uses NexMail from Nexus Management to update its Email system.
Brunswick, Maine, July 18,
2005: Maine Coast Heritage Trust (MCHT), a state-wide land
conservation organization based in Topsham, Maine announced today its
decision to use Nexus Management as its Email service provider.
Faced with an outdated email system
MCHT employees were eager to have a more reliable and consistent
solution for communicating with their key constituents. MCHT already
used an on-line automated, remote backup product from Nexus Management.
Nexus offers Enterprise level Information Technology (IT) solutions to
Small to Midsize Businesses (SMBs). It has a unique, state of the art
Data Center, located in Brunswick, Maine, with other offices in London,
England and Dornoch, Scotland. Investigating NexMail from Nexus
Management was a logical next step.
Jesse Jacobs, GIS & System
Administrator for MCHT, picks up the story: "We had used Nexus for
Backup service and that had gone very smoothly. We therefore felt
confident their engineers really knew what they were talking about. The
idea of a hosted email system was new to us, but allowed us to ditch
the old system and move to the latest version of MS Exchange at a very
low initial cost and regular monthly fees. As a non profit
organization, MCHT has a very lean budget, so an affordable system from
NexMail was a perfect fit for us."
Roger Richardson, CEO of Nexus
Management: "NexMail was built in direct response to customers like
Jesse who tell us the cost of moving to the latest version of Exchange
is too expensive, yet the benefits of shared contacts, calendars and
folders compelling. NexMail is engineered for companies of all sizes
using the latest version of Exchange with a rich set of features that
include Virus and Spam filtering, as well as web mail access."
MCHT conserves coastal and other lands
that define Maine's distinct landscape, protect its environment,
sustain its outdoor traditions and promote the well-being of its
people. Since 1970, MCHT has helped permanently protect more than
120,000 acres.
Nexus
orchestrates office moves in six offices in three different countries
Brunswick, Maine, June 15,
2005: "When Nexus promised that they could install 70 PCs
virtually simultaneously we were delighted - but sceptical. Thanks
however to their PC Life Cycle Management system we were able to
witness them "building" our PCs on site, 20 at a time and rolling them
straight out to desk tops. Highly impressive."
(May 25th, 2005; from a UK customer)
An office move from one location to
another is a traumatic experience for all involved. It is necessary
that such events are carefully planned and anybody who has participated
in one of these probably would have preferred to take those days off
and not return till all is done. It is one thing to worry where to hang
your pictures, quite another thing to look at your computer, turn it on
and expect everything to be up and running like it was before!
In the past eighteen months, Nexus
Management has orchestrated six moves in three different countries of
some 750 Desktops, servers and their infrastructure, from one office to
another. Mandates included business continuity and thus all moves took
place during weekends, so that office staff could leave on Friday,
return on Monday, find Networks up and the Desktops functioning the way
they should.
In all cases on-the-spot and remote
expertise, using Nexus' PCLCM service, was able to achieve smooth
transitions to the new location.
The Global CIO, of a global Public
Relations Firm: "...the New York move completes a record of London,
Amsterdam, Houston, Chicago, Los Angeles, and now NYC, in which the IT
portion has gone flawlessly - from the users' points of view, at least.
I congratulate everyone who has worked together to make these moves
happen. The co-operation that I have seen from everyone in Nexus has
been superb, and long hours of rubbing shoulders with other workers
clearly demonstrate that this is a rare actuality elsewhere! In private
life, I am told, the most stressful events are marriages, house-moving,
divorce and child-birth. In IT, major projects are clearly big tests of
organizations, and for six big office moves to go off so well - and
with such good humour - speaks really well of the company"
Nexus offers Enterprise level
Information Technology (IT) solutions to Small to Midsize Businesses.
It has a unique, state of the art Data Center in Brunswick, Maine, with
other offices in London, England and Dornoch, Scotland.
Mid-Maine
Communications enters into partnership with Nexus Management
MMC customers to take advantage of
secure, high speed access to Data Center services
Brunswick, Maine, June 14,
2005 - Mid-Maine Communications today announced a new
partnership with Nexus Management, connecting its private Network to
the Data Center of Nexus. In doing so, it has eliminated a single point
of failure for its business clients, particularly those with multiple
branch offices and provided them with an economic and secure access to
a world class, state of the art Data Center, the only one of its kind
in Maine.
MMC offers its corporate customers
private network connectivity, avoiding the risk of using the Internet
for confidential data transfer. Typically the IT environment is managed
at the central office of an organization with all branch offices
pointed there. A Network outage thus affects everyone else until the
main office is back on line. The connection to Nexus allows any
location within the Network to fail without that affecting the others.
Steve from Hammond Lumber, one of the
largest building material suppliers in Maine and a client of MMC:
"Using the private Network from Mid-Maine Communications to connect to
Nexus' Data Center, has given us a much faster and very safe means of
connecting our offices. In the process we already have saved both time
and money."
Roger Richardson, CEO of Nexus
Management: "The partnership with Mid-Maine Communications allows our
customers to take advantage of two great organizations bundling their
resources."
Mid-Maine Communications is a local
Maine Telecommunications Company and one of the largest Internet
Service Providers (ISPs) in the state. It offers a full array of
telecommunication services as well as one of the most robust Internet
service platforms to business and residential customers.
Nexus offers Enterprise level
Information Technology (IT) solutions to Small to Midsize Businesses
(SMBs). It has a unique, state of the art Data Center in Brunswick,
Maine, with other offices in London, England and Dornoch, Scotland.
Major
February snow storm puts people and businesses alike out of action
except for Nexus Data Center
Blethen Maine Newspapers,
Inc. © 2005, February 13, 2005 - Thousands
of Mainers were still without electricity Saturday evening after the
snowstorm on Thursday and Friday dumped about two feet of snow on parts
of the state. Electric companies said some outages could extend into
today. By late Saturday afternoon, Central Maine Power Co. reported
that about 8,300 customers in southern and western Maine remained
without powerbut not in the Data Center of Nexus Management in
Brunswick, Maine.
Other offices in the same area were
not only without electricity, but couldn't be reached because of the
poor conditions. At the Data Center on the other hand, power was
maintained for the period by a very large Diesel generator that kicked
in immediately when the outage occurred. Nexus Management staff (who
could no more get to the building site than anyone else), simply stayed
home and logged on remotely via the Internet. Thus, they maintained
business continuity not only for Nexus, but for all their clients
around the world (!) till the building became again accessible.
Nexus world class Data Center was
built precisely with that kind of emergency as well as other hazards in
mind: The Data Center is unique and the only one in Maine built to
Industry Standards. It offers not only this kind of security, but
INERGEN® fire suppression, redundant power supplies and
multiple independent paths to the Internet via different Internet
Service Providers.
Roger Richardson, Nexus Management
CEO, was full of praise: Not only did our people perform outstandingly
well, but the major investment our company has made in the Data Center
once again proved its worth.
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