Nexus Management - 4 Industrial Parkway Suite 101, Brunswick, Maine 04011 Phone: 207 319.1100

NMS: The Nexus Remote Monitoring Service (NMSTM) and Notification

Proactive maintenance ensures a healthy network environment for your company.

Wouldn't you like your company's servers to just always work? NMS will manage your network and computers and correct problems before they become an issue, so that you can get on with what you do best: your business.

Nexus Management is happy to introduce the NMS and Notification services. Together, they offer tremendous value in proactively maintaining a healthy network environment for your company.

  • 7x24x365 Remote Monitoring from Maine and Scotland Network Operation Centers
  • Includes ALL server types, routers, switches, VPN devices, hubs, firewalls and environments
  • Real Time Web accessible client dashboard
  • 7x24x365 Notification and Escalation to pager, cell phone, e-mail
  • Customizable application and hardware monitoring available

NMS is a powerful Web-based monitoring platform. NMS simplifies the management of networks and computers. It features tests to notify our administrators when defined events occur. This facilitates proactive problem resolution and prevents critical outages. With NMS, our staff can visually assess the health of your network through a web interface. An intuitive color-coded representation of which servers are experiencing issues, allows us to quickly determine what areas need immediate attention.

NMS is able to monitor almost anything in your network. The product supports all common operating systems, including Windows, UNIX and Linux. Our sophisticated Notification system based on time of day, machine or failed tests, is available for you to utilize.

A portal for clients is available on our web site to monitor the status of your IT infrastructure in real time. Historical information about status changes is stored and can be used to generate availability and service level agreement (SLA) reports. NMS functions 24/7 and cycles all systems on your Network every 5 minutes.

NMS notification day view

Enhance the monitoring process with NMS™ Notification.

This system will automatically notify designated contacts via email or a pager. Custom rules govern who is to be contacted, during what time schedule, for what device, and for what process error. It has the ability to also escalate the problem to a next level of contact, based on no acknowledgement received against the information received.

NMS notification

Available TCP/UDP Based Tests

  • Connectivity via PING.
  • CPU Utilization*
  • Disk Space Utilization*
  • DNS lookups
  • HTTP/HTTPS
  • OS specific System Messages*
  • POP3 and SMTP
  • Telnet.
  • OS Specific Processes*
  • NT/W2K Services*
  • NNTP
  • LDAP
  • SMB
  • SSH
  • FTP
  • MRTG
  • BBMAP
  • Exchange Monitor
  • VNC

Reports

Although NMS has the ability to work with any of the TCP/UDP based tests and Networking programs, for practical reasons it will limit the reporting to:

  • Uptime based on connectivity
  • Availability of each service

The reports allow you to look at each event on the system and to analyze these and look at the number of errors contributing to a problem.

Example:

Server NMIBWKTEST1

Nexus Monitoring Service Notify Message Manager

Client/Technician Dashboards:

The Dashboard allows you direct, secure access via our web site:

NMS Dashboard

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